Pro Corner

Product Search

Introduction

This function allows you to search for appliances by product number, model or brand. On the search page there are three input text fields displayed, this is where the desired search criteria must be entered. Click the desired button below the text field to start the search. If your search criteria matches the database a search result will be shown.

It's possible to enter only a part of the criteria, and then to present all products starting with the particular characters you keyed. For more advanced searches a wildcard “*” can be used to replace one or several characters. You may then select the desired appliance from the displayed Product list by clicking on a suitable link.

 

Search by Product (PNC)

·          Enter a complete product number, part of or use wildcard search.
Example: 911360160, 911, or as 911*160.

 

1.        When you enter a complete product number an overview of that appliance is displayed, see sub header Overview below.

2.        When you enter part of a product number or leave the input field empty, a list of products are displayed that meet your entered criteria. For more information, see Product list, below.

 

Search by Model

·          Enter a complete model code, part of a model code or use wildcard search. Example: RW145, RW or RW*5

1.        When you enter a complete model code that only applies to one unique product an overview of that appliance is displayed, see sub header Overview below.

2.        When you enter a complete model code that applies to several appliances, or enter part of a model code or leave the input field empty, a list of model codes are displayed that meet your entered criteria. For more information, see Product list, below.

 

Search by brand

·          Enter a complete brand, part of a brand, leave the input field empty or use wildcard search.
Example: Dometic, do, *martin*

 

A single brand or list of brands will be displayed to the right of the page.

 

·          Select the brand of your choice.

 

A list of product groups is displayed.

 

·          Finally, select the desired product group.

 

A list of products is displayed, based on chosen brand and product group.

Product list

 

Your searches result in most cases in a product list. If the number of results exceeds 50, buttons to scroll forwards and backwards are displayed (does not apply for brands/product groups).

 

 

From the product list you must select the product you are interested in and an overview of that products is displayed.

Product Overview

Once one of the previous searches has been carried out, an overview of the selected product will be displayed.

 

 

Information displayed to the left includes: brand, product group, model, product number, revision/product date, publication number, publication date and factory of origin.

 

To the right the page is divided into three parts: user manual, section and diagrams/technical notes.

 

User manual

When you select the link to a user manual a new window is opened and you are taken to a different application. In this application you will be able to view available user manuals. In some cases a user manual will not exist for current product.

Section

Beneath this subtitle, links to sections for chosen product are listed. By clicking on a section link a page is displayed with a full size exploded view next to the corresponding parts list.

Diagram/Technical notes

If diagrams and/or technical notes exist for current product they are displayed as links in a list. To view a diagram/technical note, select link of your chose and a picture is displayed in the right frame.

Exploded View

This screen shows the spare part list in the left frame and the exploded view to the right. The left frame also shows the model code, the product number, revision, product date and the chosen section at the top of screen. The list of the parts consists of currency sign, stock status sign, position, part description, a comment appearing below each part number if available, and finally the part number.

 

 

More information about a part can be found:

 

If you hold the mouse pointer over the currency sign , prices are displayed in the status bar, if applicable.

 

Furthermore, if you hold the mouse pointer over the part description, information about replacements of parts is displayed. I.E. If a newer part replaces current one, the new part number will be displayed in the status bar along with the gross price, if applicable.

 

Explanation for the stock status sign:

 = spare part on stock

 = spare part out of stock

 

Navigation

In the sub menu buttons are displayed, which you can use to move to another section in current product or return to the product overview.

 

Add order line

To add a spare part to your order basket:

·          Click on the desired part description.

 

A new section is displayed in the bottom left hand corner.

 

 

·          Enter quantity

·          Enter reference (optional)

·          Click on the Add button.

 

When the part is added to your order basket, the following text is displayed: Quantity added to order: 1. The number reflects the quantity you previous entered.